| Volume 141 Number 43 |
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The People’s Lawyer’s Tip of the Day
If you manage someone else’s money, protecting your loved one from financial exploitation and scams is among your important responsibilities. Click here for more.
Consumers Increasingly Say They’re Satisfied with Banks
The nation's largest banks were shaken to their core by the financial crisis of 2008, and some consumer services suffered because of it. But 10 years later, a study by J.D. Power and Associates finds banks have improved convenience to consumers, offered seamless digital tools, and beefed up their checking account and credit card offerings. As a result, customer satisfaction with banks is improving. According to the J.D. Power 2018 U.S. National Banking Satisfaction Study, Chase ranks highest by consistently performing well in this new banking environment, earning points for preventing and resolving customer problems.
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Your Money
The S&P 500 soared more than 7% in the third quarter, which ended on Friday. That's the strongest quarter for the broad index since the end of 2013. The Dow spiked more than 2,100 points, or 9%. All three major indexes are near record highs. Click here for more.
For the Lawyers
Court holds company's non-disparagement clause unlawful. A district court in Florida, in a case brought by the Federal Trade Commission against weight-loss supplement marketer Roca Labs, granted the FTC's summary judgment motion in a case in which the FTC challenged the company’s enforcement of “gag clauses” to stop consumers from posting negative reviews. The court found that the defendants violated the FTC Act by making deceptive weight-loss claims about their dietary supplements, known as Roca Labs Formula or “Gastric Bypass Alternative.” The court also found that the defendants’ threats to sue, and filing of lawsuits against dissatisfied consumers for violating non-disparagement clauses in their online sales contracts, unfairly suppressed negative information about the defendants and their products, to the detriment of subsequent purchasers, in violation of the FTC Act. FTC v. Roca Labs Click here for more.